The Website (www.reveur.co.za) is an online market place where customers buy products from the Rêveur by Livingstones Supply Co online store. Customers purchase products and select a logistical partner and make payment of their order. Rêveur dispatches the order when it has been paid for. The logistical partner then takes responsibility of the order on the customers behalf, which is then signed for on delivery, by the customer. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ User indemnifies and holds the Provider harmless against any loss, injury or damage which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information, credit card details and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
All Payments are to be made via EFT or bank deposit on this website, no other form of payment will be accepted unless it is made in-store. A request for payment will be sent to the User, a proof of payment notice must then be sent to our accounts department at orders@livingstonessupplyco.co.za. The User will receive notification when their payment has cleared, the order made will then be dispatched.
Credit Card Transactions are acquired by MyGate Communications (Pty) Ltd, a registered system operator and payment gateway in South Africa. Card Holders may go to www.mygate.co.za to view MyGate’s security policy.
All orders submitted through our website are confirmed by e-mail, fax or telephone after submission, no order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for certain items for delivery to certain countries. All quotations are valid for a period of 10 days from the date generated.
Prices quoted are in Rands or in any other currency on request, all payments are to be made in Rands. (Your credit card providers will charge the order in your local billing currency). Please note that prices are subject to change and stock availability. There is a manufacturing lead time on specific items.
VAT is included and is charged on all invoices. Purchases made by clients outside RSA will be VAT exempt only if proof of transport and custom documentation can be provided.
Returns will only be accepted if the order is incorrectly delivered, on an exchange only basis, provided that the product is unused, not damaged and in its original packaging. If the User believes the supplied product to be faulty, the item must be returned at the cost of the User. The Provider will then engage with the supplier under the standard suppler terms and conditions for repair or replacement of the item. The User will remain responsible for all courier costs of both return and exchange. We strongly suggest that Users make use of the insurance option which the logistics providers offer. The Provider holds no responsibility for loss or damage of products once they have been dispatched.
The Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
This Website is controlled, operated and administered by the Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.